FAQs Archive - Page 2 of 2 - Swanson Jewelers Inc.
Do you repair Gold Jewelry?
Do you repair Silver Jewelry?
Do you repair Platinum Jewelry?
Are jewelry repairs done on-site?
Yes and No. Minor repairs such as attaching clasps, ring guards and loops on charms as well as refinishing a ring are done in-store. More complex repairs such as ring re-sizing, soldering, and prong restoration are done off-site by a professional goldsmith.
How long will my repair take?
Most jewelry repairs done off-site take approximately 2 weeks. Watch repair times vary widely depending on whether parts are in-stock or back-ordered. Many may take just a few days or a week or two but some may take considerably longer.